REFUND AND RETURN POLICY
At Waterfalls, we strive to provide high-quality products and services to ensure customer satisfaction. Below are our policies regarding refunds and returns:
Delivery and Installation
We offer delivery and professional installation services to ensure your products are set up correctly.
Full payment must be made prior to the installation.
Return Policy
Please note that we do not offer returns for our products once delivered and installed.
To maintain the quality of our services and ensure safety, all sales are final.
Warranty
We provide a 6-month warranty for our outdoor fountains, covered by the supplier's warranty terms.
The warranty covers manufacturing defects only and does not apply to damages caused by misuse, improper maintenance, or external factors.
Contact Us
For any questions or concerns, please feel free to contact our support team. We are here to assist you.